Frequently Asked Questions
Everything you need to know about precision cooking with Anova.
What is sous vide cooking and how does it work?
Sous vide is a cooking technique that involves vacuum-sealing food in a bag and cooking it in a precisely regulated water bath. This method ensures consistent, edge-to-edge perfection without the risk of overcooking.
How long does shipping take for Anova Precision Cookers?
Standard shipping typically takes 3 to 7 business days within the United States. Expedited shipping options are available at checkout for those who want to start cooking sooner.
What is your return policy?
We offer a 100-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 100 days of the delivery date for a full refund.
Do Anova products come with a warranty?
Yes, all Anova Precision Cookers come with a 2-year limited warranty that covers any defects in materials or workmanship under normal household use.
Can I use any pot with my Anova Precision Cooker?
Yes! The adjustable clamp allows the Anova Precision Cooker to be attached to almost any pot or container you already have in your kitchen, provided it is deep enough to meet the minimum water line.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.