Returns & Exchanges

At Anova Culinary, we stand behind our products with a 100-day money-back guarantee, ensuring you have the perfect precision cooking experience. If you are not completely satisfied with your purchase, you can return it for a full refund within the specified trial period.

Return Process

• 1.
  Initiate Your Return

  Visit our online Support Center and provide your order number and email address to start the return authorization process.

• 2.
  Prepare Your Package

  Securely pack your Anova device and all original accessories in the original packaging to ensure the item is protected during transit.

• 3.
  Attach Shipping Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to the outside of your return box.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, a full refund will be processed to your original payment method within 5-10 business days.